Shipments are made through couriers: UPS, FEDEX, SDA, DHL

Shipping costs vary according to the country of destination and are free above the thresholds indicated below:


In the countries indicated in the table above with “Duties and taxes included”, the customer will not be asked for any costs for customs clearance of the goods or payment upon delivery. Any duties and/or taxes are already included in the final price.
For shipments to China only, you may need to use a broker to clear your shipment. The related costs are beyond our control and will be borne by the customer.

In the countries indicated in the table above with “Duties and taxes not included”, the customs costs are charged to the customer and will be calculated by the Courier at the time of delivery of the shipment. The price shown for each item does not include VAT.


We cannot ship an order to a country other than the one indicated in the billing address.
We cannot deliver to PO Boxes, Personal Mailboxes, APO (Army Post Office) or FPO (Fleet Post Office) military bases.


We are committed to respecting the estimated times for deliveries, but during the periods of Sales or Promotions, due to the large traffic of orders, order management may be delayed. Furthermore, couriers do not deliver on Saturdays, Sundays and other public holidays. In these cases we will guarantee you our assistance for any of your doubts or needs.

• 1st and 6th January
• Easter and Easter Monday
• 25 April
• May 1
• June 2nd
• August 15th
• November 1st
• 8, 25 and 26 December
• Flash offers


In the event that the order is not delivered because the address or telephone number is incorrect or absent, the package could be returned to VIVELADIFFERENCEMADEINITALY.IT at your expense, including any cost that VIVELADIFFERENCEMADEINITALY.IT has to bear for the return of the goods. These expenses will be deducted in the event of a refund. If you have any questions about it, please contact our Customer Care.


If the package is tampered with, we advise you to accept the package “with reserve” (it is your right) or refuse it. In the event that one of these conditions occurs, contact us as soon as possible: we will need useful information to report the incident to the reference courier.